FAQ Search Results
What if I am not available when the carrier tries to deliver?
If there is no response when the package arrives, the driver may leave the package nearest to the street or make a second delivery attempt on the next business day.
I have special delivery instructions (i.e. Leave by back door, leave with neighbor, place in the planter on the left of my garage, etc.)
We recommend leaving a note for the carrier on the door nearest to the street as we do not have a way to communicate those requests for you.
Can I pick up my order at a PartsHawk warehouse?
Unfortunately, we don't offer customer pick ups at our warehouse locations.