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Help with an order.
- Orders placed on PartsHawk.com, you can login to your account and search under My Orders
- Orders placed on PartsHawk.com as Guest Checkout, you can lookup your order here
- Orders placed on a marketplace (Amazon, eBay or Walmart), you can go to the marketplace and message us through there.
- Not sure, contact us
Track my package.
- At times there are delays in the carrier's tracking for updates. Please allow up to 24 hours for your tracking to update.
- If your order shipped but is not moving after the 24 hours, contact us
- If your order is valued at over $250 there is a possibility it will be shipped with a signature required.
- If you ordered on PartsHawk.com and can't find the tracking email, lookup your order here
International orders.
- We currently do not offer International Shipping outside of the U.S. on our website.
- We offer International Shipping through our eBay store. Shop and select Global Shipping.
- Not sure, contact us
Local Pickup.
- We currently do not offer this service. We're cranking up the engines to be able to offer this to you soon.
- Have more questions? contact us
Return Policy.
- We offer 60 day exchange or refund on all orders. View our full Returns Policy here
- You may request a return directly from your Returns Page
- We do not accept returns for Car Computers, Performance Tuners or Vehicle Programmers
Delivery services.
- Orders past a certain weight may get delivered to you by LTL Truck.
- Have more questions? contact us
