FAQ Search Results

What if my order shows shipped but the package is not moving?
At times there is a delay in the carrier’s tracking for updates. Please allow up to 24 hours for your tracking to update.
What if the tracking number is not working after 24 hours?
Depending on the size of your item, it could be shipped with a truck carrier and will require you to be present at time of delivery.
Do I have to be there to sign for my package?
If your order is over $250 there is a possibility it was shipped with a signature required option.
Does PartsHawk have a retail store?
We currently don't have a retail location, but we offer Crazy Fast Shipping so you don't have to leave your home.
Can I pick up my order at a PartsHawk warehouse?
Unfortunately, we don't offer customer pick ups at our warehouse locations.
Please, mind that only logged in users can submit questions
Copyright © 2013-present PartsHawk, LLC. All rights reserved.